3. Working with Active Calls
Topics: | The Home page has an ACTIVE CALLS section that shows graphical and statistical information about current calls. This information updates automatically as active calls change. | |
• Call Graphs •Statistics Panel |
Active Calls Page
Call Graphs
The left side of the Home page shows call graphs. These graphs display calls by hour and day, allowing you to see trends in system usage. For more information about call details, see “Viewing Call History."
Statistics Panel
The right side of the Active Calls page has a Statistics panel that shows the status and activity of the system, as described in the following table. The 
button at the top-right side of the panel allows you to update the statistics shown.
Statistics | Description |
Active Calls | The number of calls that are currently active. |
Users | The number of users on the system. |
Registered Devices | The number of phones that are currently operational. |
Total Devices | The total number of devices configured on your system. |
Auto Attendants | The total number of auto attendants in the system. |
Call Queues | The total number of call queues in the system. |
Conferences | The total number of conferences in the system. |
Phone Numbers | The number of phone numbers assigned to your system. |
Calls Today | The number of calls dialed and received today. |
Total Minutes Today | The total amount of talk time. |
Avg. Talk Time | The average talk time per call. |
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